About:
24/7 Customer Pvt Ltd are a predictive interactions and contact center solutions provider that owns and delivers business outcomes across the customer lifecycle. We are the #1 partner in contact center operations for 90% of our clients and have achieved this through our proprietary “24/7 Outperformance” platform. We analyze, predict and manage all end customer interactions through patent pending SaaS products that are based on a “predictive interactions” platform. By combining our SaaS platform and the “24/7 Outperformance” platform, we take ownership to improve sales by 25% or more, improve customer experience by 10% or more and reduce contact center costs by 20% or more, for our clients.
Headquartered in Campbell, California, we have over 8,000 employees worldwide across 10 delivery centers located in Philippines, India, China, Guatemala and Nicaragua. We provide contact center services in nine different languages to customers in North America, Europe, Asia and Australia. With over 20 industry awards, we are globally rated amongst the best performing and innovative companies in the customer lifecycle management business.
Our vision is to have the right answer even before the end customer asks a question. Our mission is to consistently outperform and be the # 1 partner for our clients. Our difference is in our ability to take ownership of business outcomes across the customer lifecycle by integrating and delivering innovation through all contact channels.
Address:
Fortune 9, Opposite YashodaHospital Rajbhavan Road
Somajiguda
Hyderabad - 500032
Phone: 91-40-23420333
Url: www.247customer.com
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